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Warranty

Installation of New Garage Doors

For installation of new garage doors, this warranty covers defects in workmanship, for labor furnished by BT1 Garage Doors Company, hereby known as BT1, as part of the installation of the new garage door for the term indicated by the specific warranty associated with each item on the estimate/invoice from the date of installation. The garage door manufacturer provided its own separate warranty to you for the door and its parts. This warranty at the determination of BT1, may also cover defects in parts over and above the manufacturer's warranty as indicated in the specific warranty associated with each item on the estimate/invoice. BT1 will correct any defective workmanship and if a part is covered by this or the manufacturer’s warranty, BT1 will repair or replace that defective part, at no charge for labor, or parts if indicated, for the term indicated by the specific warranty associated with each item on the estimate/invoice from the date of installation. Service charge may apply. Please note: If the specific warranty associated with each item on the estimate/invoice is left blank, the warranty defaults to a 90 day warranty period.

Repairs

For a repair to an existing garage door, this warranty covers any defects in materials or workmanship, including installation, for parts furnished by BT1, as part of the repair. BT1 will repair, or if repair is not possible, he/she will replace and defective part or workmanship at no charge for parts and/or materials. Refer to the term indicated by the specific warranty associated with each item on the estimate/invoice. A service charge may apply.


How Long Coverage Lasts

This warranty begins when repairs or installation are complete. This warranty cannot be transferred. The warranty terminates if the original customer sells or no longer owns the repaired or new garage door. For a new garage door installation or repairs to an existing door, the labor warranty is for the term indicated by the specific warranty associated with each item on the invoice from the date of the installation or repair.

What Is Not Covered

If any one other than the authorized BT1 Company, who performed the original service work on any new or repaired part covered, then that part and the labor to repair or replace that part is no longer covered under this warranty. For new garage door installations, see the manufacturer's warranty for what is not covered under its warranty.

This warranty does not cover any materials or workmanship provided by anyone other than the authorized BT1 Company issuing this warranty. This warranty does not cover consequential or incidental damages, such as damages or injury to a person or property because a garage door did not operate properly. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

This warranty does not cover doors in which the door cables are displaced, misaligned or disconnected. This warranty does not cover problems caused by abuse, misuse, civil disturbances or Acts of God and does not cover commercial door installation or repair.

How To Get Service

If you have a problem, contact the BT1 Garage Door Company that performed the repair or installation work for you.

How State Law Applies

This warranty gives you specific legal rights, and you may have other rights that vary state to state.

This invoice is your receipt and must be presented before warranty work will be provided. It is not the responsibility of BT1 to provide proof of warranty

Warranty List

  • 90 Days: Parts & Labor on Electrical Components (sensors, circuit boards, remotes, keypads).
  • 1 Year: Parts & Labor
  • 3 Years: Parts & Labor
  • Lifetime: Hardware- Parts & Labor

Springs, Heavy Duty Operator Bracket, Center & End Bearings, Cable Drums, Cables, Nylon Rollers
BT1 honors and services all Factory Warranties on Products Installed

Better for Less.
This company is fantastic and their customer service is second to none. — Clancy H.
Serving Middle Tennessee
Including Nashville, Hendersonville, Gallatin, Mount Juliet, Lebanon,
White House, Goodlettsville, and surrounding areas.
Corporate Office
113 Riviera Dr.
Hendersonville, TN 37075
(615) 757-6811
Showroom & Warehouse
1442 South Water Ave.
Gallatin, TN 37066
(615) 525-4892